Frequently Asked Questions

We know you want to make sure you have chosen the right hotel for your stay in Windham, NY. Blow are the answers to some of the most frequently asked questions we get from our guests. If you have more questions please feel free to contact us at or 518-734-5410. We’ll be happy to tell you why you’ll enjoy your stay at Evergreen at The Thompson House hotel in Windham, NY.

Yes, current guests can purchase discounted vouchers to Windham Mountain from the front desk.
Yes, we can provide you with a unique link to purchase discounted tickets to Hunter Mountain.
We are about 1 mile from Windham Mountain.
We are about 8 mile from Hunter Mountain.
Guests of the Evergreen at The Thompson House enjoy our ice skating rink (weather permitting), sledding hill (weather permitting), and lobby with a fire place.
Yes, a continental breakfast is included with our rates.
Yes, all of our rooms have a refrigerator.
Yes, all of our rooms have a TV.
Yes, all of our rooms have a private bathroom.
Our four rooms types are different sizes.
All of our Standard, Junior Suites and most of the Deluxe rooms have an amazing view overlooking Windham Country Club and Windham Mountain.
No, we do not have a bar.
Yes, Wi-Fi is free of charge and available in our lobby and guest rooms.
No, but if you need something printed out we may be able to help you with that.
The Evergreen at The Thompson House is our winter hotel, and The Thompson House is our summer family resort. In the winter we only have 25 rooms and in the summer time we have 70 rooms. In the summer we offer a full breakfast and dinner, and in the winter we offer a continental breakfast.
Yes, we have a fireplace in our lobby.
Yes, there are many great restaurants within a mile of our hotel. You can find out more about the restaurants in Windham, NY here.
Yes, take Visa, MasterCard, Discover and American Express.
Yes, we have ski and stay packages to Windham Mountain.
Yes, we offer an active military discount. We do not have discounts for AAA, AARP, seniors or any other programs.
Yes. Our rates are based on a double occupancy. Each additional child is $10 per child per night and each additional adult is $30 per night. Rooms do have maximum number of occupants. To avoid issues at check in or cancellation please contact us prior to arrival.
No, we do not allow any pets in our rooms.
Yes, we have many size rooms suitable for families.
You can find out what events in Windham, NY and Hunter, NY here.
You can find out about all the fun things to do in Windham, NY here.