25 comfortable, clean, and unique hotel rooms in Windham, NY

Policies of The Thompson House in Windham, NY

Here at the Evergreen at The Thompson House, we want you to have a fun, relaxing, and memorable vacation in the Northern Catskill Mountains.  Below are a few things you should know about making a reservation at the Evergreen at The Thompson House in Windham, NY.  If you have any questions please feel free to contact us at 518-734-4510.

The Thompson House has been a family owned and operated business since 1880. We reserve the right to refuse service to anyone. We will not be held responsible for any accidents or injuries to guests, or for loss of money, jewelry or valuables of any kind while you are staying here or during your commute.

Arrival and Departure

The rooms are not available before 3:00 P.M. on the day of arrival. Please notify us if you would be arriving after 8:00 PM.

Check-out on the day of your departure is 11:00 A.M. Checking-out after 11:00 A.M. may result in additional charges

Occupancy Policy

First child 17 and under is free • $10 per night for each additional child

18 years old and older = $50 per person per night.

$15 Charge for Roll-away Bed or Crib.

Two people maximum in all Evergreen Lodge rooms.

Four adults maximum in Evergreen II rooms and all Suites.

If you arrive with more than the number of people on your confirmation, an additional $100.00 per person per night will be added to your bill, or your reservation will be cancelled and no refund will be given.

2016/17 Holiday Periods

There is a 3 night minimum during all holiday periods.

Christmas and New Years Week: 12/23/16 – 1/1/17

Martin Luther King Jr. Weekend: 1/13/17 – 1/16/17

Presidents Week: 2/17/17 – 2/26/17

 

Non-Smoking

Evergreen at The Thompson House in Windham, NY is a non-smoking facility. We do not allow smoking in any of our rooms. If signs of smoking are detecting in your room, additions fees will occur.

Sorry, No Pets

Evergreen at The Thompson House in Windham, NY does not allow any pets. If signs of smoking are detecting in your room, additions fees will occur.

Deposit and Cancellation Policy

To confirm a reservation, a deposit equivalent to one night’s stay is required. We currently accept Visa, Master Card and Discover credit cards.

If guest arrives after confirmed date of arrival or departs prior to final date of reservation, deposit will be forfeited. In the case of a no show, the reservation will be cancelled and no refund will be given. Deposits are refundable less 20% service charge provided notice of cancellation is received at least 7 days (14 during holiday periods) prior to the date of arrival. Please let contact us if you will be arriving later than 8:00 P.M. on your scheduled date of arrival. In the case of a no show, your entire reservation will be cancelled and your deposit will be forfeited.

The water at the Evergreen at The Thompson House contains sulfur. We do our best to remove any taste or odor sulfur may add to the water. Bottled water is available at the vending machine.

Rates subject to change.

Rates do not include sales tax or gratuity.