“The Resort With The Personal Touch”

(518) 734-4510 • thethompsonhouse@gmail.com • 19 Rt. 296, Windham, NY 12496

Windham

Please read our deposit and cancellation policies

for online reservation before you book a room.

These Terms, Conditions, and Cancellation Policies apply only to reservation booked online.

Online Booking Terms & Conditions:

Rooms must be guaranteed by a valid Visa, Master Card, or Discover.  At the time of booking, your card will be charged in the amount of one night stay plus tax as a deposit.  Rates for rooms are based on a MAXIMUM double occupancy, and please realize children count as people.  If you need a room for more than two people please call us.  If you arrive at The Thompson House with more people than indicated on your confirmation, then your rate will be adjusted accordingly. Rooms are not guaranteed until 3 P.M. on your date of arrival.  Please let us know if you intend on arrival after 6 P.M.  Check out is at 11 A.M. On your scheduled date of departure.  Checking out after this time may result in additional charges.  Rate includes use of amenities and access to the entertainment at The Thompson House.  Room assignments are done on the date of arrival, and actual room number is subject to change. Our meal plan is available via telephone reservation only.  For inquires please call us at 518-734-4510 prior to booking.

SORRY – NO PETS ARE ALLOWED.

For those of you looking to book for our Winter season, which begins in December, we are not utilizing online booking at this time, but we look forward to taking your phone calls.

Online Booking Cancellation Policy:

Make sure of the dates you want to reserve.  If guests arrive after the confirmed date of arrival or depart prior to the final date of the reservation, the deposit will be subject to forfeiture.  Any cancellation or change made within 7 days prior to the date of arrival will result in loss of deposit.   Cancellation of any online booking is charged a 20% service fee.  A credit for the remaining balance will be issued for another stay at The Thompson House, which is good until the end of the season in October 2011.  Sorry, there are no exceptions.