Please read our deposit and cancellation policies for online reservations before you “Book Now.”
These Terms, Conditions, and Cancellation Policies apply only to reservation booked online.
Online Book Now Terms & Conditions:
Rooms must be guaranteed with a valid Visa, Master Card, or Discover. At the time of booking, your card will be charged in the amount of one night stay plus tax as a deposit. Rates for rooms are based on a MAXIMUM double occupancy. Please realize children count as people. If you need a room for more than two people please call us. If you arrive at The Thompson House with more people than indicated on your confirmation, your rate will be adjusted accordingly. Rooms are not guaranteed until 3 P.M. on your date of arrival. Please let us know if you intend on arriving after 10:00 P.M. Check out is at 11:00 A.M. on your scheduled date of departure. Checking out after this time may result in additional charges. Rate includes use of amenities and access to the entertainment at The Thompson House. Room assignments are done on the date of arrival, and the actual room number is subject to change. ONLINE RESERVATIONS DO NOT INCLUDE OUR MEAL PLAN (BREAKFAST AND DINNER). Our meal plan is only available by contacting us directly by phone, 518-734-4510, or e-mail, TheThompsonHouse@gmail.com. For inquiries please call us at 518-734-4510 or send an e-mail to TheThompsonHouse@gmail.com prior to booking.
SORRY – NO PETS ARE ALLOWED.
For those of you looking to book for our Winter season, which begins in December, we are not utilizing online booking at this time, but we look forward to taking your phone calls.
Online Book Now Cancellation Policy:
Make sure of the dates you want to reserve. If guests arrive after the confirmed date of arrival or depart prior to the final date of the reservation, the deposit will be subject to forfeiture. Any cancellation or change made within 7 days (14 during holiday periods) prior to the date of arrival will result in loss of deposit. Cancellation of any online booking is charged a 20% service fee. A credit for the remaining balance will be issued for another stay at The Thompson House, which is good until the end of the season in October 2014. Sorry, there are no exceptions.